Repair Request

 

BEFORE submitting a repair request:

1. Determine if there is a true emergency or a non-emergency.

2. Check to see if you can determine the cause of the problem unless you have an emergency.

 

If, and only if, it is an emergency, please call (828) 361-9419.

 

If it is not an emergency your maintenance request MUST be submitted via email to bill@teamdaves.com and MUST include the following information.  We will NOT accept a text message.

 

A work order will not be processed if the request isn’t completed with the following:

1. Your name

2. Complete address of the property

3. A phone number you can be reached during the day

4. Your email address

5. Please indicate the problem and what steps you have taken to solve it

6. Please indicate the best way to gain access to your property

     a. You will make arrangements to meet the vendor

     b. You will have someone else meet the vendor

     c. You will let the vendor know where the key is

     d. You will let the vendor know the access code

     e. Other - please indicate 

 

ONLY ONE REPAIR REQUEST PER SUBMISSION. If you have multiple items needing repair, please submit a request for each item. If you include more than one item on a request, only the first item will be accepted.

 

PHONE CALLS OR TEXT MESSAGES WILL NOT BE ACCEPTED